Returns & Exchanges

Last Updated:​ [10/01/2026]

Refund & Return Policy for QuantumLift​

Thank you for shopping at QuantumLift. As an independent operator, I strive to ensure your satisfaction with every purchase. This policy outlines the terms for returns and refunds. Please read it carefully.

1. Return Eligibility​

You may request a return under the following conditions:

• The item is unused, in its original packaging, and in resalable condition.

• The return request is submitted within 30 days of delivery.

• The product is defective, damaged during shipping, or incorrect​ due to an error on my part.

Non-returnable items​ include:

• Digital products (e.g., downloadable software, media).

• Personalized or custom-made items.

• Items marked “final sale” or purchased during promotions (unless defective).

2. Refund Process​

Once your return is received and inspected:

• Approved refunds will be issued to your original payment method.

• Refunds may take 3–7 business days​ to appear in your account, depending on your bank or payment provider.

• You will be notified via email once the refund is processed.

3. Non-Refundable Situations​

Refunds will not be provided for:

• Items returned after 30 days of delivery.

• Products damaged by customer misuse, improper handling, or accidental damage.

• Shipping fees (unless the error was mine).

• Clearance or discounted items (unless defective).

4. How to Request a Return/Refund​

To start a return, contact me directly at:

• Email:​ support@quantumlift.christmas

• Phone:​ +1 (812) 609-7562

Please include the following details in your message:

• Your order number.

• Reason for the return​ (e.g., defect, wrong item).

• Photos or videos​ of the product (if applicable) to help me resolve the issue quickly.

I will respond within 1–2 business days​ with instructions on where to ship the item (if needed).

5. Return Shipping​

• If the return is due to my error​ (e.g., wrong item shipped), I will cover the return shipping costs.

• For returns based on customer preference​ (e.g., size, color), you are responsible for return shipping fees.

• All returned items must be securely packaged to prevent damage during transit.

6. Contact Details​

For questions or assistance, reach out to me:

• Operator:​ QuantumLift

• Address:​ 6034 Live Oak St, Apt, Abell Gardens, CA 90201, USA

• Email:​ support@quantumlift.christmas

• Phone:​ +1 (812) 609-7562